– All guests must be over the age of 18 years old. The entertainers may check ID. If anyone under the age of 18 is present at the entertainment, the entertainment may be stopped with no refund.

– If you are asked if there is a mixed crowd at your event, and you respond untruthfully, upon arrival the Entertainer can refuse to perform and no refund shall be given.

– If there is any Violence at your event or the situation becomes dangerous for the Entertainer, they have the right to leave if they fear for their own safety.

– Winter Months: During winter please provide heating if waitresses are working outside in cold weather.

– Videoing & Photographing of the Entertainers is up to the Entertainers Discretion and must be agreed upon when the Entertainer arrives, prior to starting their shift or performance.
– If this happens against the Entertainers will, the Entertainment may be stopped with no refund.

– If the Event Attendees are late to the place that is booked, the Entertainers are not required to work longer. Their shift begins at the same time, no matter when the customers arrive, as they usually have bookings after.
If the Entertainment is late, they will still work their entire shift, or do their performance, unless an alternate agreement is made between the Entertainer & Customer.

– The Customer must be contactable on the date of the event incase BnD Promotions or the Entertainment needs to contact them. If you have no reception or your phone loses battery – you are required to provide BnD Promotions with an alternate contact number or another means of communication.
If there is no way to contact you, the booking may be cancelled with no refund.

– A booking fee is required up front to secure the booking. This is done via Bank Deposit or Bank Transfer. For Regional Areas or larger bookings, there may be a further deposit required one week prior to the Event. If you are unable to pay the Booking Fee/Deposit, we cannot guarantee an Entertainer will accept your booking.
A receipt can be emailed to you if you provide us with your email address. A screenshot, or proof of the transaction must be supplied to BnD Promotions upon payment stating the amount paid, and that it has been processed.

– If you are not satisfied with the Entertainment – please notify BnD Promotions within 24 hours so that we can deal appropriately with your complaint. Past this time frame, we are limited with what we can do as the Entertainers are Sub-Contractors.
If you are not satisfied with the Entertainer upon arrival, we must be notified immediately if you do not want the performance/waitering/waitressing to begin.

– We can’t always guarantee the entertainer you book will be able to perform or attend your booking on the day, if the entertainer booked cancels, we will attempt to replace them with another entertainer. If we cannot replace them on the day – you shall be refunded any booking fee/deposit that you have paid.

– If you cancel your booking prior to 24 hours before the event, the booking fee is non refundable but if a further deposit has been paid, you may be refunded that amount.
– If you cancel within 24 hours, there will be no amount refunded and depending on the amount of notice given you may be required to pay the full amount as this covers the Entertainers loss of income.
– If you cancel when the Entertainer is on their way or already at your event, a Cancellation fee of $50 ontop of any amount the entertainer was due to be paid plus any travel cost for Regional Areas must be paid to the Performer, this does not include the booking fee. This covers the Entertainers loss of income.

– We will not be held responsible for any accidents or incidents that may or may not occur with any of the contractors/ Entertainers booked through BnD Promotions. BnD Promotions is purely a booking agent for the Entertainers. Any accidents or incidents that may or may not occur will be dealt directly with the Entertainer and the Entertainer is responsible. In addition to this, if the Entertainer is assaulted in any way, or their property damaged and the Police are involved, we will provide any information and assistance that the Police may need from us in regards to any contact details we may have, or statements that may need to be made.